# Terms & Conditions

*Effective Date:* July 30, 2026

Welcome to *Velocis Energy*.

These Terms & Conditions govern your use of our website, mobile application, EV charging stations, and related services. By accessing or using our services, you agree to be bound by these Terms.

## 1. Acceptance of Terms

By creating an account, accessing our website, or using any Velocis Energy charging station, you agree to comply with these Terms & Conditions.

If you do not agree with these Terms, you should discontinue use of our services.

## 2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.

## 3. User Account

You are responsible for:

* Maintaining the confidentiality of your account.
* Providing accurate and current information.
* All activities conducted under your account.

You must immediately notify us of any unauthorized use of your account.

## 4. EV Charging Services

Velocis Energy provides access to electric vehicle charging infrastructure through its network of charging stations.

Charging availability may vary depending on station maintenance, network connectivity, electricity supply, technical issues, or other operational requirements.

We do not guarantee uninterrupted availability of charging services.

## 5. Payments

Users agree to pay all applicable charging fees, taxes, convenience charges, or other applicable charges.

Payments are processed through authorized payment partners.

Failure of payment may result in suspension or termination of charging sessions.

## 6. User Responsibilities

Users agree to:

* Follow all safety instructions at charging stations.
* Use compatible charging equipment.
* Avoid damaging charging infrastructure.
* Not misuse, tamper with, or interfere with charging stations.
* Comply with applicable laws and regulations.

Any intentional damage caused by a user may result in recovery of repair costs and legal action.

## 7. Availability

Charging stations may occasionally be unavailable due to:

* Scheduled maintenance
* Power outages
* Network failures
* Technical issues
* Government restrictions
* Force majeure events

Velocis Energy shall not be liable for any inconvenience resulting from such interruptions.

## 8. Intellectual Property

All trademarks, logos, website content, software, graphics, designs, and branding are the exclusive property of Velocis Energy unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

## 9. Limitation of Liability

To the maximum extent permitted by applicable law, Velocis Energy shall not be liable for:

* Vehicle damage
* Battery-related issues
* Loss of data
* Business interruption
* Indirect or consequential damages
* Delays caused by power failures or technical issues

Our total liability shall not exceed the amount paid by the customer for the affected charging session.

## 10. Suspension or Termination

We reserve the right to suspend or terminate accounts that:

* Violate these Terms.
* Engage in fraudulent activities.
* Misuse charging infrastructure.
* Fail to comply with applicable laws.

## 11. Indemnification

Users agree to indemnify and hold Velocis Energy harmless from claims, liabilities, damages, losses, or expenses arising from misuse of the services or violation of these Terms.

## 12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

## 13. Changes to Terms

Velocis Energy may modify these Terms at any time. Updated versions will be published on our website with the revised Effective Date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

## 14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Velocis Energy

Email: [info@velocisenergy.com]

Website: https://velocisenergy.com